More than 2 years has passed by and no money refunded.
The beginning of the story dates back in June 2007 when Americanlisted made its first contact with NYDailyNews in order to investigate prices for a one month online advertising campaign at NYDailynews. We were purely interested in having a banner published on the newspaper company’s web site as part of our marketing communication activities.
Once the request was sent by Americanlisted, a steady communication flow was established between the parties; all by means to discuss and agreed on a solid advertising planning for Americanlisted on July 2007. NYDailynews sent us a revised proposal which was finally approved by the president of Americanlisted. The wire transfer information came together with the revised proposal, so that we could go ahead and execute the transfer of 960USD to the Bank of America, in NYC.
The newspaper company followed that we would only get our advertising planning up and running after their finance department confirmed the transfer. So far so good until a kind of odd signal came into place.
The Americanlisted president had, for a quite a few times, asked NYdailynews for a go live date which they never informed. Americanlisted was simply requesting for an exact date when the banner would be online for public viewing; but that seemed to be a difficult question for NYdailynews to answer. It became somewhat a mystery.
This event marked the starting point of a sequence of lack of information and zero replies whenever Americanlisted sent out an e-mail to the newspaper company. NYDailynews apologized for such inconvenience and added a short status on the campaign planning. They briefly communicated the banner would be visible shortly.
Suddenly and to our big surprise, on July 16th 2007, we received an e-mail from one of their senior key account managers who explained that after careful consideration NYDailynews had decided to cancel any advertising campaign with Americanlisted. They claimed Americanlisted directly competes with several products that NYDailynews provides for its users. NYdailynews finished by stressing that they were in the process of returning the bank transfer totaling 960USD.
Ask us if Americanlisted has received the money back?
No. Absolutely not. Such an event shocks mainly because we could never imagine that a well-known company would be capable of doing so. We thought NYDailynews would act professionally. Though we made many attempts on trying to get a hold of them, Americanlisted has not yet received any explanation or a single response; quite the contrary, NYDailynews has remained silent.
Subsequently, Americanlisted seriously considers instituting legal proceedings against NYDailynews. A couple of years have undoubtedly passed by and we still dislike the manner we were treated. In other words, the misconduct of NYDailynews is provoking us to take action. The amount of money, which this is in regard, has no relevance. Finally, we strongly believe that NYDailynews should be held accountable for this. We can no longer accept their disregard towards our claim.